For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you're empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. "Our Momentum. Your Moment."

This application is the first step in seizing your moment.

Marketing & Communications (Risk) Summer Internship

Duration: June 6 - August 19, 2022

Due to the complexity of the COVID-19 pandemic, this internship will likely be entirely remote, depending on PSCU's onsite business practices by Summer 2022, there is a chance that we may host onsite meetings or events in St. Petersburg, FL

Applications will be reviewed in the order received and for those selected to move forward, interviewing starts January 3, 2022

Departments you will impact

Risk Division

Being part of the Risk Division at PSCU exposes you to an industry-leading organization for identifying and mitigating financial losses for PSCU's Financial Institutions and their cardholders. The Risk Division - which is comprised of our Risk Analytics, Fraud Detection Work Center, Fraud Management, Collections, and Recovery groups - is passionate about our mission, our culture, our dedication to excellence, and our commitment to our team members. We collaborate with partners across PSCU in continual efforts to stay at the forefront of the ever-changing risk and fraud environment. Working for the Risk Division, your contributions will impact strategic objectives and enable PSCU to deliver on our mission to provide an unparalleled experience for our employees and service for our Owner credit unions.

Fraud Detection

The Fraud Detection department is over 500 individuals protecting our credit unions and their credit and debit cardholders from fraud. Employing a variety of tools to protect accounts, we identify fraud trends, monitor suspicious activity, contact cardholders, and process fraud reports. We are committed to developing and equipping our team members for success as we serve our clients. As we are a call center environment, effective communication and ongoing education for team members are vitally important for client satisfaction, skill development, and keeping abreast of the fraud landscape.

Risk Marketing & Communications Internship

Goals and Objectives

As an intern with Risk Fraud Detection, you will build an end-to-end framework for a sustainable department-wide internal communications program leveraging your skills in marketing, communication standards, branding, and impactful messaging. Elements include effective communication for ongoing education, standardizing templates, reigniting a rewards and recognition program, incorporation of social media and/or gamification for incentives, contests, and recognition. Coordinating with multiple members of the leadership team, you will audit current state, analyze needs and the audience, and bring your creativity to a framework proposal.

You will leverage surveys, MS Teams, Outlook, MS Office Suite, SharePoint, department Knowledge Base, and Marketing department branding resources.

Our Program

When selecting a company for your career are you someone that values bettering communities and the people that live in those communities? Are you looking for an organization that is leading in its industry and continues to grow and innovate based on client needs and industry trends? Does the idea of outstanding team culture and a career that fits your life and goals exciting?

The PSCU's Summer Internship Program provides you - a junior or senior undergraduate student - with the chance to develop and hone your skills in business. We offer the opportunity to build for your future by learning firsthand the Financial and more specifically Credit Union industry through professional inter-organizational experience, coupled with focused learning opportunities in your chosen career path or developmental interest. You'll also gain insight into our rich history, our unique culture, and our committed social conscience.

Over the course of this 10-week program, it is PSCU's goal to provide our interns not only with a real job experience that better prepares future graduates for their chosen profession, but to provide them the knowledge and experience vital to navigate a business environment.

In our program, interns will engage with a group of their peers in acquiring a knowledge foundation in Credit Unions, the financial industry, Six Sigma, preparing for a job search, presentation skills, and more. You will also be given opportunities to network directly with industry leaders at PSCU.

PSCU Intern Program Entry Qualifications

• Completion of sophomore or junior year in an accredited undergraduate degree program with a 3.0/4.0 GPA at time of application.

• Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely.

• Strong, organizational, and detail skills, with the ability to consistently perform as business requests.

• Strong critical thinking, problem-solving, and cross-functional collaboration skills.

• Ability to adjust easily when directions and priorities change on short notice.

• Proficiency in MS Office Suite with a heavy emphasis on Excel.

• Proficiency in software that applies to your major and function-specific internship.

• Passion for learning the Credit Union Industry.

• Believe in PSCU's culture and values. Ideal candidates passion for their community as well as a commitment to diversity, equity, and inclusion.

Risk Fraud Detection Internship Requirements

• Understanding of marketing and communication principles

• Ability to organize projects including timelines

• Thorough knowledge of project and change management processes and principles

• Proficiency or experience with creating, implementing, and assessing surveys, roundtables, etc.

• Proficiency or experience analyzing survey data to create client solutions.

We are an Inclusive Atmosphere Where Possibilities are Delivered

"Our Momentum. Your Moment." At PSCU, the nation's premier payments credit union service organization (CUSO), you'll find it's your time to join our exceptional culture and shine.

If you want to help shape an industry, challenge yourself, and invest in your own future, you've come to the right place. PSCU is a highly accessible environment where you're empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self.

Powered by supportive leadership and innovative technology, we have exceptional learning, training, and leadership development programs, as well as online courses to help you claim the brighter, more meaningful future you've always imagined.

At PSCU, we believe that Diversity, Equity, and Inclusion (DEI) engages the workforce to achieve superior results. Our mission is to cultivate a diverse, equitable, and inclusive community where differences are embraced and treasured. We want you to bring your differences to the table, act as a community, and celebrate individuality. DEI sub-committees assist with the program's mission and vision by providing guidance, education, communication, and celebration of the driving concepts.

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Additional PSCU Internship Opportunities

This is your moment.

PSCU is more than just a place to work. We're a team that values excellence, innovative thinking, and drive. We offer a phenomenal opportunity to work alongside and learn from very dedicated, skilled people passionate about Credit Unions they serve. We are proud to be an Equal Opportunity Employer.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That's why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just "gets it" when it comes to balancing life's planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

• Beautiful, state-of-the-art campuses

• Endless opportunities for advancement

• Competitive wages

• Generous paid time off and paid holidays

Our benefits package includes:

• Medical

• Dental and Vision

• Basic and Optional Life Insurance

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA)

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Legal Plan

• Pet Insurance

• Adoption Assistance Plan

• Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and Inclusion

As a matter of operational management limitations and business administrative process parameters, remote position assignments at PSCU are geographically restricted to where PSCU currently operates. At this time, remote position assignments are not available in the following states: Alaska, Hawaii, Vermont, Montana, Idaho, Wyoming, North Dakota, Maine, and West Virginia. As a result, we are unable to proceed with your application. Applicants are encouraged to apply for other available opportunities for which they qualify.

PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship statusor membership in any other group protected by federal, state or local law.

PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following"EEO is the Law" Posterand the"EEO is the Law" Poster Supplement. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

For positions based out of our Phoenix, Arizona location, PSCU is an E-Verify Employer. Please click here for the E-Verify Poster inor. For information regarding your Right To Work, please click here foror.

As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to submit resumes via our careers page submission button If further assistance is required.