Here, it's different. Come join us.
Children's Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city.
With a regional team of more than 1,000 team members, Children's Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children's Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region's only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids - and only kids - and who are directly linked to one of the country's leading pediatric academic medical centers.
Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.
That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.
A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child.
Learn about Children's Colorado and our culture: https://www.youtube.com/user/thechildrenshospital
Find out more about living and working in Colorado Springs: http://www.choosecoloradosprings.com/
The Patient/Family Service Specialist provides administrative support and high-level customer service support to patients, families, internal team members, providers and referring practices. The Specialist provides admission, registration, scheduling (surgery and/or clinic), check in/check out and/or customer service support for providers, patients and families. Additional duties may include, but are not limited to, collecting copays; performing basic telephone triage duties; copying, scanning and/or filing various documents; and supporting insurance management functions.
Department Name: CSH Revenue Cycle
Job Status: PRN
Shift: Variable shifts to include nights and weekends. PRN staff float to inpatient units, outpatient units, and the Emergency Department "as needed" and will have direct patient contact
POPULATION SPECIFIC CARE
ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.
SCOPE AND LEVEL
Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.
Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.
Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.
Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.
Ability to Perform Essential Functions of the Job
Work Environment
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.
The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.
Salary Information
Annual Salary Range (Based on 40 hours worked per week): $41,885.10 to $62,827.65Benefits Information
As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid sick leave and a robust wellness program.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.