The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin

Description This position will be on site in Colorado Springs. Remote work will be required from time to time, this will require a personal Smartphone for VPN system access. Experience 2 5 years of experience in position or specialization. Education High school/Associates or equivalent experience if applicable. Certification if applicable. A strong attention to detail is

POPULATION SPECIFIC CARE No direct patient care. ESSENTIAL FUNCTIONS An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform. Provides non clinical support of the telephone screening/triage functions. Provides and obtains signatur

POPULATION SPECIFIC CARE No direct patient care. ESSENTIAL FUNCTIONS An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform. Provides non clinical support of the telephone screening/triage functions. Provides and obtains signatur

This position will be on site in Colorado Springs. Remote work will be required from time to time, this will require a personal Smartphone for VPN system access. Experience 2 5 years of experience in position or specialization. Education High school/Associates or equivalent experience if applicable. Certification if applicable. Ensures delivery of excellent customer servi

Answer 70 80 incoming phone calls per day from customers and identify the type of assistance the customer needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Research complex issues across multiple databases and work with support resources to resolve customer issues and/or

This position will be on site in Colorado Springs. Remote work will be required from time to time, this will require a personal Smartphone for VPN system access. Experience 2 5 years of experience in position or specialization. Education High school/Associates or equivalent experience if applicable. Certification if applicable. Ensures delivery of excellent customer servi

This position will be on site in Colorado Springs. Remote work will be required from time to time, this will require a personal Smartphone for VPN system access. Experience 2 5 years of experience in position or specialization. Education High school/Associates or equivalent experience if applicable. Certification if applicable. Ensures delivery of excellent customer servi

Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards Consistently correct registration work queue errors Answer telephone calls promptly and courteou

This will be a hybrid role 3 days onsite and 2 remote. Pay rate for this role should be $24.00 per hour Shift This is a hybrid 2nd shift role and this person will have a shift verified with offer. The shift hours will be an 8 hour shift between noon and midnight. Notes from the manager I need a strong candidate with contact center experience. Someone with very good Office

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin