Responsible for boarding loans onto the core system Boards new loans and change in terms according to procedures with accuracy. Balance loan transaction and disburse funds according to loan documentation. Verify that all invoices related to the loan have been sent for payment. Make corrections needed timely. Responsible for Collateral Tracking Sets up Collateral Tracking

Responsible for the timely, accurate, efficient and professional completion of customer service functions in accordance with department expectations. Answer all calls promptly, within 20 seconds and professionally using BSJ's Service Call Evaluation form as their guide. Take 100% ownership of the call by staying engaged thru collaboration and follow thru until the concern